Privacy Policy

1. Who We Are

Centsible Consulting LLC ("Centsible," "we," "us," or "our") operates centsibleconsulting.com and provides business consulting services including AI automation, payment processing optimization, and operational efficiency consulting. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

Information you provide directly:

• Name and email address (contact form, newsletter signup)
• Business name, phone number, and message content
• Payment and billing information (processed via third-party processors)
• Business documents and statements shared for consulting analysis
• Account credentials for our client portal or merchant dashboard

Information collected automatically:

• IP address and browser/device type
• Pages visited and time spent on our site
• Cookies and similar tracking technologies

3. How We Use Your Information

• To respond to inquiries and deliver consulting services
• To analyze business documents at your request
• To communicate about your project or account
• To send service updates and (with consent) marketing communications
• To improve our website and services
• To comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share it with:

• Service providers — cloud hosting (Vercel, Supabase), email services, and analytics tools under strict data processing agreements.
• AI processing tools — document content may be processed by AI providers (e.g., Anthropic Claude) under their privacy commitments.
• Legal authorities — when required by law or to protect the rights of Centsible Consulting LLC or others.

5. Data Retention

We retain personal information as long as necessary to provide services and comply with legal obligations. Client data is typically retained for 7 years. You may request deletion at any time by contacting brent@centsibleconsulting.com.

6. Cookies

Our website uses cookies to maintain sessions and understand site usage. You can control cookies through your browser settings, though this may affect portal functionality.

7. Your Rights

You may have the right to: access your data, correct inaccuracies, request deletion, object to processing, or withdraw consent. Contact us at brent@centsibleconsulting.com.

8. Security

We use TLS encryption in transit, encrypted storage at rest, and role-based access controls. No internet transmission is 100% secure.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this policy from time to time. The effective date above indicates the last revision.

11. Contact Us